Privacy Policy

Last updated: October 23, 2026

Pretty & Co ("we", "us", "our") operates prettyandco-leb.com. This Privacy Policy explains what information we collect when you use our website, how we use it, and who we share it with.

Information We Collect

  • Name, phone number, and delivery address — collected when you place an order.
  • Order details (products, quantities, prices) — to fulfill and track your order.
  • Basic technical data (browser session, cart contents) — stored temporarily to keep your cart working while you shop.

We do not collect payment card details on our website — all orders are Cash on Delivery.

How We Use Your Information

  • To process, confirm, and deliver your order.
  • To contact you about your order by phone or email, for example to confirm order details or delivery status.
  • To respond to questions you send us via our contact form, email, or WhatsApp.

We do not sell your personal information to third parties, and we do not use it for third-party advertising.

WhatsApp Messaging

If you choose to contact us on WhatsApp, that conversation is subject to WhatsApp's own Privacy Policy in addition to this one. We do not use WhatsApp to send automated order or marketing messages.

Cookies & Analytics

We use essential session cookies — for example, to keep items in your shopping cart and to keep our admin team logged in. We also use Google Analytics to understand how visitors use our site (for example, which pages are viewed and how visitors arrive at our site), which sets its own cookies. Google may process this data as described in its own Privacy Policy. We do not use advertising cookies or sell data to advertisers.

Data Retention & Sharing

We keep order records for as long as needed to fulfill orders and meet our accounting and legal obligations. We share information only with service providers who help us operate the site and deliver orders (for example, delivery/courier partners and our email provider, for order notifications), and never for their own marketing purposes.

Your Rights

You can ask us to review, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

Contact Us

If you have any questions about this Privacy Policy, contact us at: